Terms & Conditions

By booking an appointment with I M Property Scans, you are bound by the following terms and conditions. This constitutes a legal agreement between yourself and I M Property Scans.


Copyright/Image Retention

All images, files and other digital media remain the copyrighted property of I M Property Scans. We reserve the right to retain, use and publish any images or other digital media for our portfolio, in any advertising and in any industry competitions. 


Usage Rights

Limited usage rights to crop the photographs, to take elements out of them, to use them partially, to touch them up or add elements to them are transferred to the paying client for the duration of the current contracting property listing. This is an individual license and is non-transferable, this license allows the use of the images for all marketing material and campaigns associated with promoting the specific property and the agent, for the duration of the listing.


This license is granted to the paying client only and not to any third party, including but not limited to architects, builders, staging professionals, designers, other real estate agents, publications, buyers or sellers. Use of the images or other digital media by such third parties requires written permission from I M Property Scans. An exception to the third party is the home-owner, who may retain copies of images & files for personal use, but not for commercial use. If any images or other digital media is to be published in any sort of trade publication, written permission must be obtained from I M Property Scans, and full credit to I M Property Scans is required. 


Property Scan Appointment

The client or a representative on their behalf must be at the shoot unless otherwise arranged. All properties will be captured in the condition they are in when the appointment begins. It is the responsibility of the client to ensure the property is ready for to be capturted, (i.e. cleaned, staged & well lit). and I M Property Scans takes no responsibility for undesired items in any images.


Unless the client has requested specific shots, I M Property Scans will use our expertise in property staging to capture the property condition and present it in the best possible way. 



All images will be sent via a shared URL to access a shared folder in the cloud.

The 360° Panoramic scans will be provided in 2 types; "Enhanced" & "RAW".

The RAW images are unedited more accurately show the condition of the property and will be uploaded into the cloud within 24 Hours.

The Enhanced images will be professionally edited by I M Property Scans to correct any stitching errors and present your property as best we can. Enhanced images will be uploaded to the cloud with 3 business days.


Online VirtualTours will have a link provided by email within 5 business days.



Cancellations within 24 hours of the shoot will incur a $50 charge. This does not apply to bookings affected by weather or extenuating circumstances. 



Any and all images issued prior to receipt of the full payment amount remain as the property of I M Property Scans and are protected by the copyright laws of Australia. Until the full payment has been received, all images are issued under license only. If by the noted due date the full payment has not been received, we reserve the right to revoke the license to use said images by notice in writing to remove all images from all physical and digital media.